Terms & Conditions

Welcome to Oaustar.com.au (“we”, “us”, “our”, or “Oaustar”). These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms. Please read them carefully before using our site.

1. general information

Oaustar.com.au is operated by Oaustar Pty Ltd, an Australian-based company offering natural and organic health, wellness, and personal care products.

If you do not agree with these Terms, please refrain from using our website or purchasing our products.

2. eligibility

By using our website or purchasing a product, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian.

3. product information

We aim to ensure that all product information, descriptions, images, and prices are accurate. However, Oaustar does not guarantee that product descriptions or other content on this site are error-free, complete, or current.

If a product offered by Oaustar is not as described, your sole remedy is to return it in unused condition as per our Returns & Refund Policy.

4. pricing and payment

All prices on Oaustar.com.au are listed in Australian Dollars (AUD) and include GST where applicable.
We reserve the right to modify prices, offers, and promotions at any time without prior notice.
Payments are accepted via secure payment gateways including credit/debit cards, PayPal, and other listed options at checkout.

5. shipping and delivery

We deliver across Australia and selected international locations.
Estimated delivery times and shipping costs are provided at checkout. Delays due to customs or courier issues are beyond our control.

Please refer to our https://oaustar.com.au/pages/shipping-policy for detailed information.

6. returns and refunds

We take pride in the quality of our products. If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

Returns are only accepted for unopened and unused products in their original packaging.
For more details, please refer to our Returns & Refund Policy page.

7. intellectual property

All content on Oaustar.com.au, including text, graphics, logos, images, product names, and designs, is the property of Oaustar Pty Ltd or its licensors and is protected under Australian and international copyright laws.

You may not copy, reproduce, distribute, or modify any part of this website without our written permission.

8. limitation of liability

To the fullest extent permitted by law, Oaustar shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.

All products should be used as directed. Always conduct a patch test before applying any new product. Oaustar is not responsible for any allergic reactions or misuse of products.

9. health disclaimer

Our products are made using natural and organic ingredients and are intended for cosmetic and wellness purposes only.

They are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before using any product if you have medical concerns or conditions.

10. privacy policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. changes to terms

Oaustar reserves the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on this page. Continued use of the website signifies your acceptance of the revised Terms.

12. governing law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia.
Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.